As of October 1:
Bogota, June 1, 2022. In order to continue offering a simpler product that meets the needs of each customer, from now on Avianca passengers can also customize their flights to 64 destinations in the Americas, buying the option that best suits their needs among 4 brands (XS, S, M and L), to fly from October 1.
It is worth remembering that this scheme has already been implemented on domestic flights in Colombia and Ecuador, which has allowed passengers to access more competitive prices on their tickets.
What does each size include?
Manuel Ambriz, Avianca's Chief Commercial Officer commented: "we are on our way to becoming the airline that everyone can fly. That is why today we are introducing a new international fare scheme for customers to enjoy their trips, choosing how to fly, which attributes to pay for, accessing a more practical and simple flight experience, without being tied to a particular class, and also with the option of adding more than 15 products or services to their purchase in case they need them. And he added that "thanks to the changes implemented in the aircraft cabins we reached the same levels of seats offered in 2019 in the Colombian domestic market with 15% less takeoffs, which means a very important contribution in the reduction of the carbon footprint"."
The airline also stated that flights to and from Europe will continue to maintain the 5-brand option: S, M, L in economy class and XL and XXL in business class.
TRAVELERS WILL TRY PREMIUM SEATS FOR THE FIRST TIME
In order to offer more and better seats to its customers, Avianca announced that the first aircraft with the full range of seats, including "Premium, Plus and Economy seats, has already started operations. "
The Premium seat is an exclusive design made by Recaro Aircraft Seating (Recaro) for Avianca that is available in the first three rows of the aircraft and offers customers a wider seat that reclines for those who prefer to travel in greater comfort. It features a central console with individual compartments and customers will always be able to charge their devices as this seat has a plug and USB port.
"By October of this year, we will have more than 50 Airbus aircraft with the complete reconfiguration, i.e. Premium, Plus and Economy seats." Without a doubt, this will allow us to have permanently competitive prices, reduce the carbon footprint per passenger and collaborate with the decongestion of airports, having up to 20% more capacity in each aircraft thanks to the addition of new seats," said Francisco Raddatz, Fleet Vice President.