Check your itinerary, update your information, and more by entering your booking code and last name(s).
*Mile accumulation applies to classic, flex, and business fares.
Take control of your trip by adding additional services
Additional services are not reusable unless due to involuntary causes (situations beyond the control of the customer or the airline).
You will have the option to request a refund of the additional services you purchased and did not use, only if your fare is flex or business and if you requested the refund of the ticket to which they are associated, before the flight departure. Iké travel assistance continues to be refundable with an additional charge if coverage has not started, once the flight has started, no refunds are accepted.
If you purchased baggage for a flight to or from the United States, and we were unable to provide the service, you can request the refund. Learn about the exceptions where the request would not apply.
Earning LifeMiles with additional services