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Checking in online is easy, fast, and secure

Also, keep in mind that:

Online check-in is free

for all our fares. Remember that doing it at the airport counter has additional charges for basic, light, XS, and S fares.

You can check in

from 48 or 24 hours* until 60 minutes before international flights and 45 minutes before domestic flights in Colombia or Ecuador.

Arrive at the airport

3 hours before your scheduled international** flight and 2 hours before for domestic flights in Colombia and Ecuador.

  • *Online check-in opens 48 hours before the flight or 24 hours before for flights to or from the United States, Puerto Rico and Canada.
  • **If you are flying from Caracas, you must arrive at the airport 4 hours before your scheduled flight departure.
  • If you are traveling from Havana, you must complete and finalize the check-in process at the airport. This process is required by local authorities and has no additional cost.
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